DELIVERY AREASSydney Metro area, outer areas include Cambelltown, Windsor, Penrith, Berowra NSW: Blue Mountains, Central Coast, Newcastle, Woollongong, Northern Rivers, Coffs Harbour, Port Macquarie, Albury, Bathurst, Tamworth, OrangeQLD: Brisbane metro, Gold CoastVIC: Melbourne metro, WodongaACT: CanberraIf you are unsure if we can deliver to you, please email firstname.lastname@example.org.Deliveries are dispatched from Suzy Spoon's Vegetarian Butcher in Sydney between 1-7 days after you order. Please keep an eye out for an email letting you know your products have been dispatched. For larger orders please give at least 5 working days notice and email us on email@example.comThe courier will not deliver to PO Box address. Also including a contact number would help if the courier or the staff at SSVB needed to contact you in regards to your delivery.Couriers will be advised to leave packages if delivery address is unattended. This is because the products are perishable and cannot be left at their depot.Returns due to spoilage on goods that are delivered to an unattended address cannot be refunded.We pack the products in a foam box with ice to help keep cold, please place products in fridge as soon as you can.when placing your order with us, you can specify where your parcel can be left safely. Giving us a phone number when placing your order is advisable so the courier can contact you if needed.Shipping fee: $12 flat rate for 12 items or less if you go over 12 items, then it will automatically add another shipping fee.All products are shipped in a foam box with ice for the travel. Please refrigerate in a timely manner.